Cardholders agree and understand, though participating in the Smartcard Scheme that there will be no cash withdrawals or cash refunds from their UCC Card for Smartcard services. Cash refunds will not be permitted for returned goods purchased with the UCC Card. The account will be credited for the amount of the returned goods where applicable. Items purchased with the UCC Card must be returned to the location where they were purchased and are subject to the returns policy of the merchant. In the event of a Student leaving the University, there will be no cash refunds from their card. Cardholders can transfer their remaining balance to another registered Student. This can be carried out at the Smartcard Office. If no transactions have been carried out on a card for a period of 24 months, it is envisaged that the monetary balance left on these inactive cards will be recycled into Student Services.
We are committed to protecting your privacy, and will not collect any personal data about you on this site without your clear knowledge and permission. Any personal data that you volunteer will be treated strictly in accordance with the Irish Data Protection Acts 1988 and 2003.
University College Cork does not collect any personal data about you on this website, apart from the information which you volunteer. That is, the information which you volunteer if you are e-mailing the Smartcard Office. The information is used by the University only in line with the purpose for which you provided it.
We will not disclose your personal data to third parties, except where it is necessary to assist us with the efficient processing of your order. For example, your contact details will be passed through a third party online payment service processor (RealEx) along with your payment instructions. We have appropriate contractual arrangements in place with any third party service providers acting on our behalf to ensure that your data is only processed in accordance with our instructions and that the third party is obliged to take appropriate security measures to ensure that your data is secure.